“I’m a solo principal investigator at a small teaching university. My budget is tight, and my orders are usually just 10-20mg. I’ve felt ignored by larger suppliers before. My first interaction with CPC was different. The sales rep spent 20 minutes on the phone helping me optimize my sequence to reduce synthesis cost without affecting the active site. They treated my small, fundamental science question with as much respect as a large commercial order. The peptide was perfect, and the personal follow-up email to see if it worked meant a lot. They’ve earned not just my repeat business, but my genuine loyalty. In science, it’s refreshing to be valued as a scientist first, and a customer second.”